Understanding the Customer

We seek to understand how all local people can enjoy and optimise use of their surroundings. For example: Consulting people as well as site surveys play a big role in helping to understand underuse of urban woodlands. We undertook qualitative research (both at local service points and neighbourhoods) in West Lothian’s urban woodlands to ascertain low use issues. Whilst the … Read More

Meriel YoungUnderstanding the Customer